How we collect, use, and protect personal information.
This Privacy Policy explains how Dubai Investment Properties LLC (“we”, “us”, or “our”) handles personal data when you visit this website, submit an enquiry, or otherwise engage with our real estate investment and advisory services.
1. Who we are
Dubai Investment Properties LLC is a Dubai-based real estate investment and property services company. For the purposes of this Policy, we act as the controller of personal data submitted through this website and related communication channels.
| Legal name | Dubai Investment Properties LLC |
|---|---|
| Registered address | Office 401, Twin Towers, Deira, Dubai UAE |
| Registration / incorporation number | 28495 |
| Mailing address | P.O. Box 26699, Dubai, UAE |
| contact@costantrips.org |
2. Scope of this Policy
This Policy applies to personal data collected through:
- this website and any pages linked from it;
- contact forms, email, phone, and messaging channels;
- enquiries about investment opportunities, advisory, or portfolio services;
- onboarding, KYC/AML checks, and transaction-related correspondence where applicable.
This Policy is intended to operate alongside our Terms of Use. Where a conflict arises, applicable UAE legal and regulatory requirements take precedence.
3. Personal data we may collect
Identity and contact data
- full name, company name, job title;
- email address, telephone number, and mailing address;
- preferred language and communication channel.
Enquiry and service data
- message content and investment preferences;
- budget range, timeline, target asset class, and location interest;
- records of meetings, calls, and follow-up notes.
Technical and usage data
- IP address, browser type, device information, and approximate location;
- pages viewed, referral source, and session timestamps;
- cookie and similar technology identifiers where enabled.
Compliance and verification data (where required)
- identification documents and proof of address;
- source-of-funds / source-of-wealth information;
- other KYC, AML, or sanctions-screening details required under UAE law.
We do not intentionally collect sensitive personal data through the website contact form. If you choose to include such information in a message, we will process it only as needed to respond and comply with legal obligations.
4. How we collect data
- directly from you when you submit forms or communicate with us;
- automatically through website logs, analytics, and cookies;
- from trusted third parties involved in a transaction or compliance check, where lawful;
- from publicly available sources where relevant to fraud prevention or due diligence.
5. Why we process personal data
We process personal data for the following purposes:
- to respond to enquiries and provide requested information or services;
- to assess suitability of investment opportunities and manage client relationships;
- to arrange viewings, introductions, and transaction support where applicable;
- to improve website performance, security, and user experience;
- to send service updates or marketing communications where permitted;
- to meet accounting, audit, tax, and regulatory record-keeping duties;
- to detect, prevent, and investigate fraud, misuse, or security incidents.
6. Legal bases for processing
Depending on the context, we rely on one or more of the following bases under applicable UAE data protection principles, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) where applicable:
- Consent — for optional marketing and non-essential cookies;
- Contractual necessity — to take steps at your request or perform services;
- Legal obligation — including AML/CFT, tax, and regulatory requirements;
- Legitimate interests — such as securing our systems, improving services, and managing business operations, balanced against your rights and interests.
7. Sharing of personal data
We do not sell personal data. We may share information only as needed with:
- professional advisers (legal, accounting, compliance, or financial consultants);
- technology providers that host our website, forms, email, or analytics tools;
- counterparties, developers, brokers, or escrow parties involved in a transaction;
- UAE regulators, courts, or government authorities where disclosure is required by law (including bodies such as Dubai Land Department / RERA where relevant);
- successors in connection with a merger, acquisition, or corporate reorganization.
Where third parties process data on our behalf, we expect them to implement appropriate confidentiality and security controls consistent with this Policy and applicable law.
8. International transfers
Some service providers may process or store data outside the United Arab Emirates. Where such transfers occur, we take reasonable steps to ensure an adequate level of protection, including contractual safeguards and vendor due diligence, as required by applicable law.
9. Cookies and similar technologies
Our website may use cookies and similar technologies to:
- enable core site functionality and security;
- remember preferences;
- measure traffic and improve content performance.
You can control cookies through your browser settings. Disabling certain cookies may affect site functionality. Where required, we will request consent before using non-essential cookies.
10. Data retention
We retain personal data only for as long as necessary for the purposes described above:
- general website enquiries — typically up to 24 months from last interaction;
- client relationship and service records — for the duration of the relationship and a reasonable period thereafter;
- transaction, accounting, and AML/KYC records — generally for a minimum of five (5) years, or longer where UAE law requires;
- analytics and technical logs — for shorter operational periods, then deleted or anonymized.
When retention is no longer required, we securely delete, destroy, or anonymize the data, unless continued storage is legally necessary.
11. Security measures
We implement reasonable administrative, technical, and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. These may include access controls, secure transmission practices, staff confidentiality obligations, and vendor security reviews. No method of transmission or storage is completely secure; if a personal data breach occurs that requires notification, we will act in accordance with applicable law.
12. Your rights
Subject to UAE law and any applicable exemptions (including mandatory retention for AML/regulatory purposes), you may have the right to:
- request access to personal data we hold about you;
- request correction of inaccurate or incomplete data;
- request deletion of data where processing is no longer necessary;
- request restriction of, or object to, certain processing activities;
- withdraw consent where processing is based on consent;
- request data portability where technically feasible and legally applicable;
- lodge a complaint with the competent UAE data protection authority.
To exercise these rights, contact us using the details in Section 1 or through our Contact page. We may need to verify your identity before responding.
13. Children’s privacy
Our website and services are directed to adults and business users. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.
14. Third-party links
This website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their policies before providing personal information.
15. Changes to this Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with a revised “Last updated” date. Continued use of the website after changes are posted constitutes acknowledgment of the updated Policy, to the extent permitted by law.
16. Contact for privacy requests
For questions about this Policy or to submit a privacy request, please write to Dubai Investment Properties LLC at Office 401, Twin Towers, Deira, Dubai UAE, or P.O. Box 26699, Dubai, UAE, or email contact@costantrips.org.